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Come Join Our Winning Team
We Are Passionate About Saving Our Customers Real Money

Voted one of the 2020 & 2021 Best Places to Work in Austin!

We are looking for experienced inside sales representatives and bilingual customer service representatives to join our rapidly growing fintech company. Our primary goal is always to provide the best customer experience possible, and that starts with building the best possible team. We also know that the more we invest in our people, the more they will invest in the company’s success.

If you would like to enter the consumer finance world and be educated about why so many Americans are living paycheck to paycheck, this is a great opportunity.

Benefits:

  • Paid Health Insurance (Optional Buy-up)
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement
  • Paid Time Off (PTO)
  • Employee Discount

Responsibilities:

  • 2 years of Sales/Call Center Experience
  • Ability to Multitask & Manage a High-Volume Pipeline
  • Provide Exceptional Customer Service by Responding to All Inquiries & Advising Customers of Their Loan Options and Process
  • Offer Benefit Analysis to Achieve Customer Financial Goals
  • Collect & Follow Up on Necessary Documentation to Process Loans
  • Please note this is not a remote position. We are located in Austin, TX.

Benefits:

  • Paid Health Insurance (Optional Buy-up)
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement
  • Paid Time Off (PTO)
  • Employee Discount

Pay:

  • $60,000.00 – $100,000.00 Annually

Schedule: Monday to Friday

Supplemental Pay: Commission Pay

Experience: Sales: 2 years (Preferred), Customer Service: 2 years (Preferred)

Responsibilities:

  • Ability to Multitask & Effectively Manage Inbound Calls
  • Provide Exceptional Customer Service & Display Professional Telephone Etiquette
  • Accurately & Successfully Process Application Information
  • Perform Other Duties as Assigned
  • Please note this is not a remote position. We are located in Austin, TX.

Preferred Qualifications:

  • English/Spanish bilingual
  • Call center or customer service experience
  • Basic Computer skills
  • Call Center: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)

Benefits:

  • 401(k) Retirement
  • Dental Insurance
  • Employee Discount
  • Paid Health Insurance (Optional Buy-up)
  • Paid Time Off (PTO)
  • Vision Insurance

Schedule: Monday to Friday

Language: English & Spanish (Preferred)

Gravity Lending in the News

BBB - A Message from the Board Chair

Graphic: Digital Journal

Text image describing how Gravity Lending is one of the Best Companies to work for in Austin, Texas.
Image saying Austin Business Journal's Best Places to Work 2020 winner
Image saying Austin Business Journal's Best Places to Work 2021 winner

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