Updated: April 1, 2025
Terms of Use and Legal
By submitting a refinancing inquiry through Gravity Lending, you are agreeing to the following Terms and Conditions:
You authorize Gravity Lending to pull your credit report for pre-qualification purposes and to solicit an offer to finance your loan from our lender network. You also authorize any lender to which Gravity Lending subsequently submits your application for credit to pull your credit report to evaluate your application.
You represent that the information that you have provided in the inquiry and application process is true and complete, and that you are over the age of 18 and have the power and authority to enter and perform your obligations under any credit arrangement that may be offered.
You may withdraw your inquiry or application at any time;
You have read the Gravity Lending Privacy Policy and consent to the sharing of the information you have provided in the inquiry or application obtained by Gravity Lending with our lender network.
Gravity Lending does not guarantee that a lender will make you an offer to refinance your loan and loans are only available to residents of states where Gravity Lending or it’s lender network is licensed (if required) or authorized to make loans.
Terms and Conditions shall be subject to the laws of the State of Texas.
Customer Communications
By accepting these Terms and Conditions, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for all purposes, at any telephone number, or physical or electronic address you provide or at which you may be reached. The purpose of such contact may include, but not be limited to, questions or information about your inquiry, application or existing motor vehicle loan. You agree we may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages and calls and messages delivered using an auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. If an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. You represent and confirm that the telephone numbers that you provide to us are your telephone numbers and not someone else’s.
Legal Disclaimer
Except as otherwise provided, this site, all contents and all products and services are provided as an “as is” basis. Gravity Lending disclaims all warranties of any kind, either expressed or implied, including without limitation, implied warranties of merchantability and fitness for a particular purpose. Gravity Lending does not warrant that your use of this site will be uninterrupted or error-free. Gravity Lending endeavors to provide accurate information, it does not warrant or make any representations regarding the accuracy or reliability of the information on this site. Your use of this site is at your own risk. Neither Gravity Lending nor its affiliates shall be liable to any person or direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise), injury claim or liability of any kind or character whatsoever based upon or resulting from your use or inability to use this site or any information or materials provided on this site. Gravity Lending is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with the site or any material on the site, or with any of Gravity Lending’s Privacy Policy or Terms of Use, your sole and exclusive remedy is to discontinue using the site.
Credit Monitoring Service
1. WRITTEN INSTRUCTIONS FOR CREDIT EDUCATION SERVICES.
WHO MAY USE –
(a) You agree that You will use Gravity Lending Credit Monitoring Services only for your own behalf. You will be responsible for all use of your membership number and must notify Gravity Lending immediately of any unauthorized use of your membership number, or the theft or misplacement of your membership number.
(b) You understand that by enrolling in the Gravity Lending Credit Monitoring Services service, You are providing “written instructions” in accordance with the federal Fair Credit Reporting Act, as amended (“FCRA”), for Gravity Lending and its service providers, which may include CSIdentity Corporation (“CSID”), to obtain information from your personal credit profile from Experian, Equifax, and Transunion, the three major credit reporting agencies. You authorize Gravity Lending and its service providers to use your Social Security number to access your personal credit profile, to verify your identity, and to provide credit monitoring, reporting and scoring products.
2. DISPUTE RESOLUTION BY BINDING ARBITRATION
PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.
SUMMARY: MOST CUSTOMER CONCERNS CAN BE RESOLVED QUICKLY AND TO THE CUSTOMER’S SATISFACTION BY MAIL (Gravity Lending, 1835B Kramer Lane, Suite 2-150, Austin, TX 78758) OR CALLING CUSTOMER SERVICE AT 888-602-1125. IN THE UNLIKELY EVENT THAT CUSTOMER SERVICE IS UNABLE TO RESOLVE A COMPLAINT YOU MAY HAVE WITH GRAVITY LENDING OR GRAVITY LENDING’S SERVICE PROVIDER(S) TO YOUR SATISFACTION (OR IF GRAVITY LENDING AND/OR GRAVITY LENDING’S SERVICE PROVIDER(S) HAVE NOT BEEN ABLE TO RESOLVE A DISPUTE WITH YOU AFTER ATTEMPTING TO DO SO INFORMALLY), YOU, ON THE ONE HAND, AND GRAVITY LENDING AND/OR GRAVITY LENDING’S SERVICE PROVIDER(S), ON THE OTHER, EACH AGREE TO RESOLVE THOSE DISPUTES THROUGH BINDING ARBITRATION OR SMALL CLAIMS COURT INSTEAD OF IN COURTS OF GENERAL JURISDICTION TO THE FULLEST EXTENT PERMITTED BY LAW. ARBITRATION IS MORE INFORMAL THAN A LAWSUIT IN COURT. ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, ALLOWS FOR MORE LIMITED DISCOVERY THAN IN COURT, AND IS SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. WE WILL PAY ALL COSTS OF ARBITRATION, NO MATTER WHO WINS, SO LONG AS YOUR CLAIM IS NOT FRIVOLOUS. HOWEVER, IN ARBITRATION, YOU, ON THE ONE HAND, AND GRAVITY LENDING AND/OR GRAVITY LENDING’S SERVICE PROVIDER(S), ON THE OTHER, WOULD BE ENTITLED TO RECOVER ATTORNEYS’ FEES FROM EACH OTHER PARTY TO THE SAME EXTENT AS YOU AND THEY WOULD BE IN COURT.
Arbitration Agreement:
(B) ARBITRATION – You, on the one hand, and Gravity Lending and/or Gravity Lending’s service provider(s), on the other, agree that any claim or dispute (“Claim”) between us shall, at the election of any one of us, be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its rules for consumer arbitrations. It is the parties’ intent that this arbitration provision be construed broadly, including that this arbitration agreement include any Claims by You against Gravity Lending or Gravity Lending’s service provider(s) as well as their respective corporate affiliates for claims arising out of this Agreement directly related to the services or product/service websites. However, any disputes or claims you may have which relate to your credit report, or any claims arising out of or relating to the Fair Credit Reporting Act (“FCRA”) and/or the FCRA’s state law equivalent(s), are not subject to or governed by this agreement to arbitrate. You agree that, by entering into this Agreement, You, Gravity Lending and Gravity Lending’s service provider(s) are each waiving the right to a trial by jury or to participate in a class action. At your request, we will promptly reimburse you for your payment of your arbitration filing fee. (The filing fee currently is $200 for claims under $10,000 but is subject to change by the arbitration provider. If you are unable to pay this fee, we will pay it directly after receiving a written request). The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual Claim. YOU, ON ONE HAND, AND GRAVITY LENDING AND/OR GRAVITY LENDING’S SERVICE PROVIDER(S), ON THE OTHER, AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. [Further, unless both You and Gravity Lending]* agree otherwise, the arbitrator may not consolidate more than one person’s Claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision in the preceding sentence is found to be unenforceable, then the entirety of this arbitration provision in this Section shall be null and void. Notwithstanding any of the foregoing provisions, any party may bring an individual action in small claims court. The parties to this Agreement acknowledge that this arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”). Judgment upon any arbitration award may be entered in any court having jurisdiction. The arbitrator shall follow substantive law to the extent consistent with the FAA and shall honor any claims or privileges recognized by law. The terms of this Section shall survive any termination, cancellation or
expiration of this Agreement.
*Following the Effective Date of this Agreement, Gravity Lending agrees to use its commercially reasonable efforts to replace the bracketed phrase with the following language for new or modified Terms of Use: “Further, unless You, on one hand, and Gravity Lending and/or Gravity Lending’s service provider(s), on the other,” LIABILITY – NEITHER GRAVITY LENDING, CSID, NOR ANY OF THEIR RESPECTIVE AFFILIATES SHALL HAVE ANY LIABILITY TO YOU AS AN AGENT IN OBTAINING COPIES OF: YOUR PERSONAL CREDIT REPORT, CREDIT ALERT REPORT, QUARTERLY UPDATE, OR CREDIT SCORE. NEITHER GRAVITY LENDING, CSID, NOR ANY OF THEIR RESPECTIVE AFFILIATES OR CREDIT INFORMATION SUBCONTRACTORS MAKE ANY WARRANTY, EXPRESS OR IMPLIED, FOR THE ACCURACY OF THE INFORMATION CONTAINED IN OR PROVIDED IN CONJUNCTION WITH THE GRAVITY LENDING CREDIT MONITORING SERVICE. NEITHER GRAVITY LENDING, CSID, NOR ANY OF THEIR RESPECTIVE AFFILIATES ASSUME ANY LIABILITY FOR DAMAGES, DIRECT OR INDIRECT, CONSEQUENTIAL OR INCIDENTAL, IN CONNECTION WITH THE PERFORMANCE OF THE SERVICES OR YOUR REQUEST, USE OR ATTEMPTED USE OF THE SERVICES. NEITHER CLIENT, NOR ANY OF THEIR RESPECTIVE AFFILIATES OR CREDIT INFORMATION SUBCONTRACTORS ARE RESPONSIBLE FOR NEGATIVE FACTUAL INFORMATION CONTAINED IN ANY REPORTS YOU RECEIVE AS PART OF THE SERVICE. THE AGGREGATE LIABILITY OF ALL SUCH PARTIES TO YOU IN ANY EVENT IS LIMITED TO THE AMOUNT WHICH YOU HAVE PAID CLIENT FOR YOUR MEMBERSHIP. GRAVITY LENDING CREDIT MONITORING IS NOT A CREDIT COUNSELING SERVICE AND DOES NOT PROMISE TO HELP YOU OBTAIN A LOAN OR IMPROVE YOUR CREDIT RECORD, HISTORY, OR RATING. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION, CANCELLATION, OR EXPIRATION OF THIS AGREEMENT.
3. SCORE DISCLOSURES
VANTAGESCORE 3.0 CREDIT SCORE
VantageScore 3.0, with scores ranging from 300 to 850, is a user-friendly credit score model developed by the three major nationwide credit reporting agencies, Experian®, TransUnion®, and Equifax®. VantageScore 3.0 is used by some but not all lenders. Higher scores represent a greater likelihood that you’ll pay back your debts so you are viewed as being a lower credit risk to lenders. A lower score indicates to lenders that you may be a higher credit risk.
There are three different major credit reporting agencies, Experian, TransUnion, and Equifax that maintain a record of your credit history known as your credit file. Credit scores are based on the information in your credit file at the time it is requested. Your credit file information can vary from agency to agency because some lenders report your credit history to only one or two of the agencies. So your credit scores can vary if the information they have on file for you is different. Since the information in your file can change over time, your credit scores also may be different from day-to-day.
Different credit scoring models can also give a different assessment of the credit risk (risk of default) for the same consumer and same credit file.
There are different credit scoring models which may be used by lenders and insurers. Your lender may not use VantageScore 3.0, so don’t be
surprised if your lender gives you a score that’s different from your VantageScore. (And your VantageScore 3.0 may differ from your score under
other types of VantageScores). Just remember that your associated risk level is often the same even if the number is not. For some consumers,
however, the risk assessment of VantageScore 3.0 could vary, sometimes substantially, from a lender’s score. If the lender’s score is lower than your
VantageScore 3.0, it is possible that this difference can lead to higher interest rates and sometimes credit denial.